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Below you'll find answers to frequently asked questions.
Feel free to call us at 704.333.1595 with any other
questions or to place your order Mon-Fri 9 am - 5 pm (Eastern).
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 Profits Management and staff at Barking Dog Chocolatiers take no salaries; all profits (that's boxes, platters, favors, chocolate tastings, and custom designed candy) are donated to local charities--more than 65 cents on every pre-tax dollar spent here is donated.  These charities include, in part, SupportWorks (a nonprofit organization in Charlotte, NC that helps people find and form support groups and research medical information), MedAssist (providing Charlotte seniors assistance in obtaining prescription medications), and Friendship Trays (distributing hot meals to those in need as well as participating actively in a coalition providing a culinary education for those who have experienced barriers to employment).
Shipping
We are open for candy purchases all year long.  Unfortunately, hot weather has a tendency to melt our product so we generally ship only when the maximum temperature here and at the destination is less than 72 degrees--with a little luck that's usually between October 15 and April 30.  If necessary, we can ship overnight with cold packs during warmer weather but the cost is more than $60 per package.  Please consider ordering during cooler weather when we can ship USPS at a very reasonable rate. 
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Since there are only 2 of us here producing, packaging, and mailing, we have a minimum candy purchase ($25) for any order to be shipped during our busy seasons (November, December, and early February).  We charge a modest packing fee and actual shipping charges.  Except under very unusual circumstances, we ship only to the 50 states and Canada.
Tax
Prices for boxes include NC sales tax.
All other prices are pre-tax.
Allergies A wide variety of nuts populate our kitchens (no wise remarks please).  If you have food allergies, we will be happy to provide you with details to help you to determine if our candies are safe for you.
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Each box or platter is made specifically for you and most have very short shelf lives.  Once your order is placed, there are no returns, credits, or refunds except under very unusual circumstances.  Thank you for your understanding.

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